23 AAC 10.040. Priority regarding processing of complaints

(a) If the resources of the office of victims' rights are not sufficient adequately to process pending or new complaints or requests for assistance from crime victims within reasonable time limits, the victims' advocate will apply the following priority in processing of cases:

(1) complaints of an emergency nature in which disposition according to normal handling would subject the complainant or victim to a substantial risk of serious and irreparable violation of crime victim rights or other harm;

(2) complaints involving felony offenses;

(3) complaints regarding class A misdemeanors involving domestic violence or a crime against the person under AS 11.41.

(b) Within each priority category set out in (a) of this section, the office will employ the following priority in processing of cases:

(1) processing of a complaint alleging, or where there is evidence of, prejudice, harm, or disadvantage to a class of people has precedence over processing of a complaint alleging an individual instance of prejudice, harm, or disadvantage;

(2) processing of complaints will be substantially in accordance with an order based on priority of the date on which the complaint was received.

History: Eff. 6/27/2004, Register 170

Authority: AS 24.65.090

AS 24.65.100

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