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(a) A regional appeal panel consists of a regional administrator or designee; a social worker V or a probation officer IV; and a private citizen having expertise in the provision or administration of human services programs. A program specialist from the division's state or regional office may be selected by the regional administrator to serve on the panel in place of the regional administrator, the social worker V, or the probation officer IV.
(b) Following receipt of a request for a panel review, the regional administrator will ensure that as soon as possible but within 21 working days a regional appeal panel has been appointed and that each panel member has received a copy of the complainant's grievance file.
(c) Upon the agreement of the panel members, the panel may use teleconferencing to conduct the review of the case.
(d) Within 10 working days after receiving the complainant's grievance file, panel members will review the grievance file and conduct a fact-finding meeting. If the complainant chooses to appear before the panel during the fact-finding meeting, involved division staff may also attend. The panel may also ask for information from additional sources, in which case the complainant and any involved division staff member will be allowed to review the additional information and to supplement the record with additional information. If the complainant or an involved division staff member is unable to be present during the fact-finding meeting, the individual shall advise the panel in writing of the reasons the individual is unable to be present and give a date when the individual will be available. The panel will reschedule the fact-finding meeting to be held within five working days after the day the individual becomes available.
(e) The panel will hold a deliberation meeting within five working days after the fact-finding meeting under (d) of this section. The deliberation meeting may immediately follow the fact-finding meeting. The complainant and involved division staff may not attend the deliberation.
(f) The panel will issue a written report of findings, recommendations, and proposed resolution to the director within 10 working days after the deliberation meeting under (e) of this section. The panel will send a copy of the report to all parties involved.
(g) The division will, in its discretion, grant a waiver of the procedures in this section if the division determines that a waiver will result in the division's ability to reach a more informed decision.
History: Eff. 5/4/90, Register 114; am 11/12/94, Register 132
Authority: AS 47.05.010
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Last modified 7/05/2006