7 AAC 54.210. Applicability and exemption

(a) 7 AAC 54.210 - 7 AAC 54.240 describe how individuals can present grievances to the division concerning division procedures or services.

(b) An aggrieved individual may file a grievance on the following grounds:

(1) the application of a division policy or procedure;

(2) an action or failure to act by the division; or

(3) division action under AS 47.35 short of the denial, involuntary conditioning, suspension, or revocation of a license; an aggrieved individual may file a grievance on a division licensing investigation only after the investigation is complete.

(1) to a resident of a state-operated juvenile correctional facility or juvenile detention facility for which procedures developed by the superintendent under 7 AAC 52.095 apply;

(2) to a state employee unless the employee is also a client of the division, a client's parent or guardian, or a service provider for the division;

(3) for contract or agreement for services disputes;

(4) to appeal late payments or to contest rates paid;

(5) to complain of child placement or removal decisions of the division as a result of intervention under AS 47.10;

(6) to complain of a denial, involuntary conditioning, suspension, or revocation of a license for which an appeal is available under AS 44.62;

(7) to appeal a decision regarding grant programs for which an appeal is available under 7 AAC 78.310; and

(8) to appeal a decision regarding civil rights actions covered under the department's civil rights complaint procedures.

History: Eff. 5/4/90, Register 114; am 1/14/2000, Register 153

Authority: AS 47.05.010

AS 47.14.010

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